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beating accountancy burnout

beating accountancy burnout 

Accountant burnout is an all-too common problem in the accountancy industry. How can you balance the books for a rewarding career? 

accountant burnout: a growing problem

A career in accountancy can be professionally and financially rewarding - but it can also be stressful. Accountancy is a demanding profession requiring precision and rigour, and the constant pressures of tight deadlines and heavy workloads mean many accountants have first-hand experience of chronic strain. 

Accountant burnout is an unpleasant reality - and it's one that's becoming increasingly common. Despite its prevalence, however, indicators of burnout can be difficult to address. Many accountants fear the stigma associated with mental health problems and struggle to speak up before they've experienced significant blows to their mental, physical, and even financial health.  

That's why, at caba, we're helping accountants by shining a light on the experience of burnout, providing advice and resources designed to help. 

What are the main causes of burnout in accountants?

Across the board, accounting firms are facing high turnovers of staff, while the talent pool of young accounting professionals is shrinking. Add economic uncertainty and the potentially existential threat of AI, and it's little surprise that 79% of accountants say poor mental health is a problem in their profession.  

These added stress triggers compound the typical pressures of an accounting career. These include: 

  • Heavy workloads - Particularly within "busy season" - i.e. tax season - accounting professionals face a high volume of work. Market volatility also means more businesses are seeking financial advice. 
  • Tight deadlines - From quick turnaround times for client requests to balancing reporting cycles, regulatory compliance and busy seasons, tight deadlines are a constant feature in accounting jobs. 
  • Complexity of work - Accounting requires detailed analysis, verification of financial information and compliance across various accounting standards, while often processing large volumes of data and complex transactions. 
  • High-pressure environments - Working with high financial stakes demands high quality work, which is time-consuming and requires focus, which factored into a heavy workload, tight deadlines and complexity of tasks increases pressure. 
  • High client expectations - Clients expect a high degree of accuracy and timeliness in financial reporting and advice. Some clients impose unrealistic deadlines, miscommunicate needs and expectations, and change requests, causing increased stress. 
  • Changing legislation - Accountants must be across any changes to tax laws and accounting standards, maintaining compliance with new laws and regulations, which requires additional time and precision. 
  • Long hours - In a bid to complete work to a high standard and meet deadlines, accountants often work long hours, which negatively impacts work-life balance and impedes ability to manage stress. 70+ hour weeks are common, particularly in tax season. 

In addition to the long-standing demanding work culture of accountancy, the recent shift to remote work has also negatively impacted many accountants' mental health. Isolation and loneliness, the blurred boundaries between personal life and the work environment, communication challenges and reduced supervision or support compounds work-related stress and makes it harder to strike a healthy work-life balance.

What is the burnout rate in accountants?

Burnout rates in the accounting profession are particularly high, especially around busy season. In the UK, meanwhile, our survey found that accountants were over 36% more likely to report feeling stressed or burnt out than employees in other professions.

Our recent report found that 43% of accountants have constantly or often experienced indicators of burnout in the past year. This figure rises to 74% when including accountants who ‘sometimes’ experienced symptoms of burnout in the past year. 

We also found that 38% of accountants aged under 30 say they experience indicators of burnout often, which would indicate burnout rate in accountants is higher amongst this age group.  

Burnout is aggravated when subjects do not access help. Unfortunately, our survey also revealed that this is a common issue amongst accounting professionals. Almost half of accountants (48%) worried about being treated differently if they admitted to suffering from stress. Furthermore, the same survey 42% feared that admitting to chronic stress would impact on their career progression - a 55% higher rate than employees in other industries. 

What are the common indictors of burnout in accounting professionals?

The most common indictors of burnout in accountancy are: 

  • Chronic fatigue - Accountants undergoing high levels of stress may experience severe tiredness over an extended period, despite getting enough sleep. Long hours and work worries - particularly during busy season - can contribute to fatigue, which may become chronic if not managed effectively. 
  • Decreased performance - Prolonged accounting stress can cause a noticeable decline in productivity. The anxiety of demanding work combined with exhaustion can cause apathy and clog up workflow, causing missed deadlines or lower quality work. 
  • Increased irritability tiredness and higher generalised stress levels cause frustration and irritability, presenting itself in increased conflicts with colleagues or clients, or as a generally negative attitude to work. 
  • Loss of motivation - Accountants may find themselves feeling disengaged from their work or losing enthusiasm for tasks that previously energised them. They may struggle to find the motivation to complete routine reconciliations or reports, leading to procrastination or sub-standard work. 
  • Cognitive difficulties - Burnout can manifest as difficulty concentrating or remembering important details. This indicator of burnout can make analysing financial statements or identifying discrepancies a challenge. 
  • Emotional exhaustion - Another indicator of burnout can be emotional fatigue. It may be difficult to feel anything other than drained or low. This in turn makes it harder to engage with colleagues and clients, impacting relationships and leading to further stress.
  • Physical symptoms that indicate burnout also include headaches, sleep disturbances and gastrointestinal issues. Long hours spent in the office without physical activity can exacerbate this, causing poor physical health.

Read more on burnout and what it looks like

Unfortunately, accountants are also at risk of the more extreme symptoms of burnout. In severe cases of burnout, sufferers may experience pronounced anxiety or depression, which can severely impact their personal and professional lives.

Recognising these indicators of burnout and addressing them is crucial, to prevent or mitigate its progression. By seeking help and implementing coping strategies, accountants can restore well-being and establish a fulfilling career. 

Dr Cristian Holmes

“Being a chartered accountant is a highly respected and rewarding career choice. However, a high-pressure environment can sometimes lead to symptoms we associate with burnout. At caba, we’re committed to providing supportive and confidential help.” 

Dr Cristian Holmes, Chief Executive, Caba 

 

the reality of burnout in the accounting profession

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lifting the lid on the extent of the problem

We surveyed Chartered Accountants from across the UK and found that 74% have experienced indictors of burnout in the past year. Furthermore, 63% said their current work environment contributed to feelings of burnout. 

The accountant burnout report examines key contributing factors and knock-on effects of burnout amongst accountants, uncovers why many do not seek help, and offers guidance to help manage accountancy burnout.

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63% of accountants said their work environment contributed to feelings of burnout

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45% said indicators of burnout impacted their ability to work or prompted time off 

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54% said feelings of burnout affected their ability to maintain a healthy work-life balance 

our experiences of burnout in the accountancy sector

“Work gets so busy that you don’t have time for your friends and family. You trick yourself and think “it’s fine”. But those things damage relationships if it happens month after month.”

 

“When you’re in prolonged periods of stress, sometimes it’s the physical symptoms that show up before you actually know what it is.”

“If I do not stay on top of my health, everything else does start to slip... I experienced quite a lot of personal issues this summer and it was busy season, and it was quite busy and pressured at that time.” 

if you’re suffering from burnout, help is at hand

If you recognise yourself in the indicators and experiences of accountancy burnout, it's important that you take steps to change course, as soon as possible. While burnout is best addressed early on, before it significantly impacts your wellbeing, the next best time to act is now.  

We’re here to help you find the right support for you, whether that's talking to our registered counsellors or joining our safe and confidential support community to chat to others going through similar experiences. 

 

reach out for support

We're here for you. Our support us free, impartial and confidential. We can arrange for you to receive counselling sessions to help you work through difficulties you're facing.

talk to us

in need of urgent support?

If you are having suicidal thoughts or need urgent mental health support, contact Samaritans for free on 116 213. They are available to talk to 24/7.

contact the Samaritans

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burnout at work: advice from a mental health expert

Read more from our mental health expert, Kirsty Lilley, as she shares her thoughts and advice on how chartered accountants and ICAEW members can prevent and address burnout at work.

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burnout: what it looks like

Burnout is when we feel overwhelmed emotionally and physically, so much so, it becomes almost impossible to function in our work or personal life or both. Burnout affects people in different ways, but there are common signs to look out for. Discover what they are by reading this article.

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supporting a loved one who is stressed or anxious

It can be challenging to know how and when to support someone who’s feeling overwhelmed. Here we take a look at how to identify stress in other people, and how you can support them.

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coping with traumatic events

Traumatic events affect everyone differently. And sometimes, it doesn’t have to be one big event, it can be a series. Here are some tips to help you move forwards, whatever traumatic event you’ve experienced.

 

your questions answered 

Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for caba’s services for life, even if you change your career and leave accountancy 
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for caba's services 
  3. Past and present staff members of the ICAEW or caba are eligible for caba's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had five years continuous employment with either organisation 
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or caba are eligible for caba's support. We define a family member as a: 
    1. spouse, civil partner or cohabiting partner 
    2. widow, widower or surviving civil partner who has not remarried or cohabiting with a partner 
    3. divorced spouse or civil partner who has not remarried or cohabiting with a partner 
    4. child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support 
    5. any other person who is dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care 
    6. any other person on whom the eligible individual is reliant, either financially or for care 

You can find out more about our available support both in the UK and around the world on our support we offer page and by using our interactive eligibility tool

Are your services means-tested?

If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.  

*Please note none of our other services are means-tested. 

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere.

caba has supported me in the past; can I receive support from caba again?

We understand that circumstances change. If we’ve helped you in the past there’s no reason why we can’t help you again. You can contact us at any time. Please call us if you need our help.

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