29 October 2024 12.30pm – 1.30pm + Add to calendar espresso series

what's this course about?

Discover how to make a memorable impact in any work situation, whether it's influencing key stakeholders, inspiring clients, or motivating colleagues. This session will equip you with the skills to evaluate and improve your personal impact, make strong first impressions, build meaningful rapport, and utilise effective questioning and listening techniques. By the end, you'll have a personalised action plan to enhance your professional presence and effectiveness.

what will you get out of it?

After this session, you’ll be able to: 

  • Evaluate the effectiveness of your current personal impact.
  • Learn how to make a positive first impression and build rapport with others.
  • Understand the importance of good questioning techniques and active listening in building rapport.
  • Design your own action plan to enhance your personal impact.

meet your trainer