what's this course about?
This course will focus on the core skill of giving and receiving feedback. We will provide delegates with the confidence and skill to provide their team with both meaningful praise and constructive feedback. We will explore personal experiences of feedback and then look at theories for giving and receiving feedback. We will discuss using a coaching approach as well as exploring how to handle emotional reactions to feedback.
what will you get out of it?
By the end of the session, participants will be able to:
• Identify good and bad practices for useful and constructive feedback.
• Plan effectively for feedback conversations.
• Confidently deliver feedback.
• Accept constructive and positive feedback while managing emotions.
meet your trainer
