Please note, our office and phone lines will be closed from 23rd December to 3rd January. All queries will be responded to in the new year. 

Madi's story


I'm a British Muslim woman from an Asian family. I come from a very traditional background and a lot of pressure has been put on me over the years. I'd already been married once, then my second marriage was something of a whirlwind romance - I'd never met someone as intelligent or interesting as my husband. We were happy and I had a clear image of what my life with him would be.


But about a year into our marriage, my husband and I started experiencing some problems. I was struggling to understand him because at times he would get very angry, and while he never physically hurt me, there were moments when I was frightened he would. We couldn't talk through disagreements without him erupting and our relationship became an increasing struggle, and I thought it best to leave my job as a chartered accountant to focus on him and my 4 children.

During this time we set about on our dream of building our own home. We moved into a portacabin on the building site and my husband managed the build. But the stress of it made his temper worse and I started to realise that something wasn't right. I did some research and began to think that his behaviour was consistent with something along the lines of autism or Asperger's syndrome. When I broached this with him, he refused to be labelled and wouldn't consider working on himself or his behaviour. He rejected my thoughts on it entirely. I eventually decided to move out and to work on our marriage while we lived apart.

how caba helped me

I decided to go on caba's Authentic Happiness course, which was an important turning point for me. It allowed me to focus on my difficulties with my husband and start thinking about how to resolve them. I was so inspired that I took my husband and daughter on a mindfulness course that was organised through caba, which was a wonderful experience too. My husband said he hadn't realised how far he'd strayed from his values and where he wants to be. We were able to discuss the need for peace and tranquillity and talk about some goals together.

The journey hasn't all been smooth though, and I think the kids and I are still processing the anxiety and stress of living in that environment. One night I called the caba helpline in tears. I just needed someone to talk to. They were fantastic that night and gave me 6 sessions with a counsellor.

While my relationship with my husband feels more stable and positive, I've started to worry about my son who shows signs of having behavioural problems. I'm concerned about some of his recent choices. I've been able to get support from caba while I figure out how to help him. It's a huge relief to know that I can turn back to caba when I need to, and I know they'll work hard to find the right support for me.

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are you eligible for caba's services?

caba supports the wellbeing of past and present ICAEW members, ACA students, ICAEW staff members, and their spouses, partners and children up to the age of 25. Our support is free, impartial and strictly confidential. For advice, information and support please click on the button below.

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find out more about our mental health services

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You can access our self-help content for mental health

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your questions answered 

Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for caba’s services for life, even if you change your career and leave accountancy 
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for caba's services 
  3. Past and present staff members of the ICAEW or caba are eligible for caba's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had five years continuous employment with either organisation 
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or caba are eligible for caba's support. We define a family member as a: 
    1. spouse, civil partner or cohabiting partner 
    2. widow, widower or surviving civil partner who has not remarried or cohabiting with a partner 
    3. divorced spouse or civil partner who has not remarried or cohabiting with a partner 
    4. child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support 
    5. any other person who is dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care 
    6. any other person on whom the eligible individual is reliant, either financially or for care 

You can find out more about our available support both in the UK and around the world on our support we offer page and by using our interactive eligibility tool

Are your services means-tested?

If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.  

*Please note none of our other services are means-tested. 

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere.

caba has supported me in the past; can I receive support from caba again?

We understand that circumstances change. If we’ve helped you in the past there’s no reason why we can’t help you again. You can contact us at any time. Please call us if you need our help.

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