Please note, our office and phone lines will be closed from 23rd December to 3rd January. All queries will be responded to in the new year. 

Julie's story

I'm a chartered accountant with my own firm, this is our fifth year. I've always been a very confident person, and although I have a great husband and child, generally I can deal with any difficulties by myself.

Last year I was returning from a social event, when I was sexually assaulted. It was a very frightening situation.

Personally speaking, it became very difficult for me. I found myself with what I thought was an irrational fear of it happening again. As time went on I became fearful of working late at night on my own, wanting to lock myself in the office. I am often uncomfortable just walking to my car. It's now 18 months later and I still suffer bouts of anxiety and depression.

I rang the caba helpline and said "I need help with this". It was an incredibly difficult phone call to make, but I was determined to find a way through.

I just wanted to talk to somebody about what had happened in confidence. caba put me in touch with a counsellor and I was really surprised both at how quickly caba responded and also how they found me someone who was quite local. I'd assumed I'd have to travel to access counselling services, but they found me someone who is very good, based on our local high street.

caba funded a number of sessions, which made making the decision to give it a go much easier. My counsellor was able to talk me through coping mechanisms and helped me to identify triggers. I have accepted that it is legitimate to be very frightened after an assault, but I also feel much more in control of my fears now.

caba's help has been life-changing, What happened to me was an unusual situation, but we work in a high-pressure industry and there are plenty of other accountants out there who could use the kind of help that I received from caba. There are a lot of people experiencing anxiety and depression and I would encourage them to reach out to caba and access high quality counselling and support, because it can be a complete game-changer.

how caba can help

caba supports the wellbeing of past and present ICAEW members, ACA students, ICAEW staff members, and their spouses, partners and children up to the age of 25. For advice, information and support please:

training and events

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your questions answered 

Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for caba’s services for life, even if you change your career and leave accountancy 
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for caba's services 
  3. Past and present staff members of the ICAEW or caba are eligible for caba's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had five years continuous employment with either organisation 
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or caba are eligible for caba's support. We define a family member as a: 
    1. spouse, civil partner or cohabiting partner 
    2. widow, widower or surviving civil partner who has not remarried or cohabiting with a partner 
    3. divorced spouse or civil partner who has not remarried or cohabiting with a partner 
    4. child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support 
    5. any other person who is dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care 
    6. any other person on whom the eligible individual is reliant, either financially or for care 

You can find out more about our available support both in the UK and around the world on our support we offer page and by using our interactive eligibility tool

Are your services means-tested?

If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.  

*Please note none of our other services are means-tested. 

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere.

caba has supported me in the past; can I receive support from caba again?

We understand that circumstances change. If we’ve helped you in the past there’s no reason why we can’t help you again. You can contact us at any time. Please call us if you need our help.

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