Deborah's story

I'd heard about caba courses through my colleagues who all said great things about them. I thought I'd try the course in resilience and I really enjoyed it.

One of the reasons I did the course was that I was having difficulties with a colleague. I was finding her behaviour very challenging. She was charming to both senior and junior staff, but her attitude towards her peers was aggressive and unconstructive. She wouldn't collaborate, would disparage other people to senior staff and was actively bullying another colleague. It was difficult to be around.

While I was on the resilience course, I found out that caba offered coaching in other areas. I decided to give it a go. It was a real eye opener. My coach helped me see that this colleague's behaviour was being facilitated in part by the management, which meant that it was a management issue, not a personal one. This allowed me to approach the problem in a much more pragmatic way.

I had been avoiding this difficult colleague, but my coach encouraged me to hit reset on our relationship. I invited her out for coffee, even though I found it a hard thing to do. She avoided it, but it meant that when HR got involved, they could see that I'd made the effort to build bridges and she was being resistant.

The problem isn't over, but reframing it has really lessened the impact it has on me. The course and coaching provided by caba were invaluable.

how caba can help

caba supports the wellbeing of past and present ICAEW members, ACA students, ICAEW staff members, and their spouses, partners and children up to the age of 25. For advice, information and support please:

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Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

Not sure if you’re eligible? Use our interactive eligibility tool to check if you or your family could get support.

Are your services open to everyone, regardless of financial situation?

Most of our services, including mental health support and legal advice, are provided free regardless of your financial circumstances. For our financial grants, we will conduct an assessment, looking at your income and assets, to determine what help we can provide.

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere. Please visit the ACO members page to see if there is another occupational charity that can assist you. 

caba has supported me in the past; can I receive support from caba again?

We assess all applications based on current circumstances. Whether you’ve received support in the past or not, we’ll discuss all your options with you. Please call us if you need our help.

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