Please note, our office and phone lines will be closed from 23rd December to 3rd January. All queries will be responded to in the new year. 

Anthony's story


When I met caba, I had just been through a really horrible patch. My mother had been ill with dementia and she eventually died. I had to drive long distances every weekend so I could spend as much of those last few months with her as possible. At the same time, I was starting to feel that my career wasn't where I wanted it to be.


The company I was working for had moved its financial function to Holland, and the meaningful parts of my job had been hollowed out. I was writing the same financial reports every month and I was starting to feel that I was losing my professional integrity. There had been a shift in how the company was managed and it was becoming a culture I didn't want to operate in. Opportunities for me to add value and really use my skills were increasingly limited.

In that context, I suppose it wasn't exactly surprising that I was offered redundancy. It was actually a good thing as it was a decent package, and it allowed me time to go home, spend time with my wife, and grieve for my mother. However, as the months went on, my funds were starting to run lower, and my wife was starting to feel tense about that. I was starting to think "what next?"

It was around this time that I saw my ICAEW membership was in need of renewal, so I contacted them to see if they could reduce the fee for the period of unemployment. As well as helping with that, ICAEW suggested that I call caba and tell them that I was job hunting.

how caba helped me

Calling caba was an excellent move as they were able to offer me a careers advice service. Essentially, I had a series of meetings with a really good careers advisor to look at where I was, what I wanted and what I needed to do to achieve my goals. Even the act of getting up early, putting on a suit and heading into town to meet him was helpful in shifting my mindset and making me feel like it was time to get back into work.

The career coach did a number of things for me, he supported me to really engage with LinkedIn and I came to see what a really powerful tool it could be. He also supported me to take a series of personality assessments as a way of focussing on what I wanted from my next role. It became clear that I wanted to stay in accounting, but that I needed to be in a smaller, more dynamic team, where my ideas counted and I was able to make a genuine impact. The coaching also enabled me to reflect on how I was coming across in interviews, and in life more generally. I realised that taking on a more positive mindset and talking about myself as actively looking for work would be advantageous.

I hadn't even finished the coaching sessions when I was offered a really great role. I joined a franchise in a position where I advise accountants on tax. I've been in the role a little over 6 months and I love it. I'm learning new skills, new systems, it's given me a new lease of life. I feel really involved in the company and what I say matters. I'm giving presentations, webinars, I have a real energy for what I am doing now. Without caba it would have taken me a lot longer to get to this point.

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are you eligible for caba's services?

caba supports the wellbeing of past and present ICAEW members, ACA students, ICAEW staff members, and their spouses, partners and children up to the age of 25. Our support is free, impartial and strictly confidential. For advice, information and support please click on the button below.

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find out more about our career advice services

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You can access our self-help content for career advice

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we offer a range of training and events that can help your career

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training and events

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your questions answered 

Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for caba’s services for life, even if you change your career and leave accountancy 
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for caba's services 
  3. Past and present staff members of the ICAEW or caba are eligible for caba's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had five years continuous employment with either organisation 
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or caba are eligible for caba's support. We define a family member as a: 
    1. spouse, civil partner or cohabiting partner 
    2. widow, widower or surviving civil partner who has not remarried or cohabiting with a partner 
    3. divorced spouse or civil partner who has not remarried or cohabiting with a partner 
    4. child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support 
    5. any other person who is dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care 
    6. any other person on whom the eligible individual is reliant, either financially or for care 

You can find out more about our available support both in the UK and around the world on our support we offer page and by using our interactive eligibility tool

Are your services means-tested?

If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.  

*Please note none of our other services are means-tested. 

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere.

caba has supported me in the past; can I receive support from caba again?

We understand that circumstances change. If we’ve helped you in the past there’s no reason why we can’t help you again. You can contact us at any time. Please call us if you need our help.

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