From benefit advice to emotional and financial support, we offer a huge range of support.
For some, being a carer or living with a disability or illness can occur over night. For others, it might be something you have been living with for years. No matter how long you've been in your situation, it can be hard to know where to go support and advice.
We provide tailored 1-1 advice, as well as financial and emotional support. Whatever you need, we're here to try and support you the best we can.
You'll have your own dedicated support officer, who has expertise in UK care, health, and social services.
"caba have staff trained in the benefits system and were able to help me complete the forms. They advised on how to make sure I made the best case for my brother and also looked at the household’s finances overall and pointed out a number of other benefits we could apply for."
Harriet's story
caba client
We can provide financial support that is means tested; every application is assessed individually, and we consider your income, expenditure and capital. The financial support isn't a loan so you won’t have to pay it back.
Financial support could help pay for things such as:
You're not alone. We’re ready to support you whether you’re facing everyday concerns or exceptional situations. It’s why we’re here.
Could you be missing out on benefits available to you?
Feeling overwhelmed by care options? We can help you find professional care, home adjustments for accessibility, or residential care. We'll guide you through funding from local authorities or the NHS, and can and navigate issues with certain agency, from local authorities to hospitals.
Whatever you need, our support team will be happy to discuss your options with you.
When you ask for support from the NHS or social services you, or the person you care for, may need to be assessed to understand what support is needed.
We can help demystify the assessment process. We'll explain its purpose, guide you step-by-step, and anticipate potential questions. Feeling prepared leads to a calmer and more productive experience for you and/or the person you care for.
This free assessment considers the support and services the person being cared for needs. Everyone is entitled to one, whatever they earn or their individual needs. This is the first step to getting support from adult social services at your local council and you'll receive a care and support plan.
This assessment is a means test carried out by your local authority which determines how much you can afford to pay for care and support. It considers your income, savings and sometimes your property value to calculate how much financial support is available to you.
Your local authority looks at the needs of the person who is providing care. It will consider how your life might be affected by being a carer and if you need support. For example, they may be able to provide respite care to give you a break, or a payment – called a 'personal budget’ for activities outside of your role as a carer like a hobby or club.
An occupational therapist helps people to overcome difficulties so they're able to complete everyday tasks. An occupational therapy assessment will decide what kind of support is needed recommend how that support could be provided. In some situations, we can provide this kind of assessment, but it's also available through the NHS or social services.
We've spent years cultivating strong relationships and partnerships with external organisations, meaning you can access more support by using our services.
We can help get you in contact with the relevant organisations and handling of referrals, getting you the assistance you need, quicker and easier.
Get in touch today to speak to a specialist support team member about your options.
One problem can lead to another. If you’re feeling overwhelmed and the situation is taking a toll on your mental wellbeing or affecting your family, then our individual or relationship counselling services can help. Counselling is not just talking. It’s a systematic process. A qualified counsellor listens and helps you to find how to move through the problems you’re facing, develop new strengths and improve your wellbeing.
Counselling can help you:
Debt problems can happen to anyone. Our specialist debt advisors take time to understand your situation without judgement.
We’ll work together to explore your options and develop a plan to get your finances back in order. We can help you understand your bills and what you owe, negotiate realistic payment plans with creditors on your behalf and help you prioritise which debts to pay first.
Your debt advisor will keep you up to date at every step with advice and information. You can also access our debt toolkit to help you get a handle on your finances.
Contact us if you’re living outside the UK to understand the support available that fits your personal circumstances.
We don’t provide financial assistance towards the repayments of debts.
We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students.
You can find out more about our available support both in the UK and around the world on our support we offer page and by using our interactive eligibility tool.
If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.
*Please note none of our other services are means-tested.
It depends on the individual situation, but we can work very quickly if it’s an emergency.
download our financial support flowchart