Please note, our office and phone lines will be closed from 23rd December to 3rd January. All queries will be responded to in the new year.
our helpful tools
We've got a range of resources to support you during the holidays. Explore our range of financial tools to help keep you on track this festive season.
budget planners
These tools will help you to create an in-depth budget plan, giving a breakdown of income and expenditure.
savings calculator
If you're looking to get a hold of your savings and organise your finances, this tool is for you.
pension calculator
Use our tool to find out your estimated retirement income and set financial targets for your pension.
emotional support
The festive season can put a strain on our mental health and family relationships. You can access Qwell, an online counselling and mental health support service for adults where you can talk to a qualified professional and discuss whatever is on your mind.
Qwell’s live chat hours over the holiday period
24th December (Christmas Eve)
12pm – 8pm
25th December (Christmas Day)
4pm – 8pm
26th December (Boxing Day)
12pm – 8pm
31st December (New Years Eve)
12pm – 8pm
1st January (New Years Day)
4pm – 8pm
Other days over the holiday period will follow our usual live chat hours of 12pm – 10pm on weekdays and 6pm – 10pm on weekends.
cutting costs
save energy at home
Take a look at some of our tips for how to save energy at home to help you reduce high energy bills.
save money on food
There are many ways you can cut costs on your food shopping. Here are some practical tips to stretch your food budget.
budgeting 101
Our experts share their tips for how to build your budget and get on top of financial difficulty such as debt.
external support options
Here are some helpful contacts if you need to contact someone urgently during caba's closure.
urgent mental health support
If you are experiencing a mental health crisis, you can contact the Samaritans on 116 123.
access to food banks
If you need urgent access to food, visit the Trussell Trust to see how they can help you.
fuel payment support
If you're worried about paying your energy bills, Fuel Bank Foundation might be able to help.
financial support
You may be able to get help with essential costs from your local council, known as ‘the Household Support Fund'.
financial support
If you're struggling with the cost-of-living, debt or high energy costs, our means-tested financial support can help. While we won't be able to respond during the festive break, you can still apply and any queries will be dealt with in the new year.
energy costs payment
This payment is a fixed sum of £500 to help you pay for gas, oil and electric bills. If you’re living outside the UK, it can also be put towards air conditioning, batteries and generators. Find out more below.
financial support and grants
Take a look at our financial support round-up to find out what we can help with. You won't have to pay back any payment you receive; it's there to help you through short-term periods of financial uncertainty.
get in touch
We will respond to any queries after the Christmas break.