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easter support

Our team will be taking a well-deserved reserved rest over the bank holiday weekend 18th – 21st April. If you need support during this time, please explore your options below:

 

emotional support through Qwell

You can access Qwell, an online counselling and mental health support service for adults where you can talk to a qualified professional and discuss whatever is on your mind. Their online live chat is open from 6pm - 10pm from the 18th - 21st April.

find out more about Qwell

 

 feel more in control of your money

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save energy at home

Take a look at some of our tips for how to save energy at home to help you reduce high energy bills.

9 top tips

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save money on food

There are many ways you can cut costs on your food shopping. Here are some practical tips to stretch your food budget.

find out more

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budgeting 101

Our experts share their tips for how to build your budget and get on top of financial difficulty such as debt.

start saving

financial support

If you're struggling with the cost-of-living, debt or high energy costs, our means-tested financial support can help. While we won't be able to respond over the bank holiday, you can still apply and any queries will be dealt with in the new year.

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energy costs payment

This payment is a fixed sum of £500 to help you pay for gas, oil and electric bills. If you’re living outside the UK, it can also be put towards air conditioning, batteries and generators. Find out more below.

what you need to know

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financial support and grants

Take a look at our financial support round-up to find out what we can help with. You won't have to pay back any payment you receive; it's there to help you through short-term periods of financial uncertainty.

find out more

our helpful tools

We've got a range of resources to support you during the holidays. Explore our range of financial tools to help keep you on track.

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budget planners

These tools will help you to create an in-depth budget plan, giving a breakdown of income and expenditure.

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savings calculator

If you're looking to get a hold of your savings and organise your finances, this tool is for you.

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pension calculator

Use our tool to find out your estimated retirement income and set financial targets for your pension.

support from outside of caba

Here are some helpful contacts if you need to contact someone urgently during caba's closure.

urgent mental health support

If you are experiencing a mental health crisis, you can contact the Samaritans on 116 123.  Or reach out to the Campaign Against Living Miserably (CALM): 0800 58 58 58 (5pm - midnight).

Additoanlly, plesae get in touch with your GP who can best direct you to the appropriate support.

acecess to food banks

If you need urgent access to food, visit the Trussell Trust to see how they can help you.  

fuel payment support

If you're worried about paying your energy bills, Fuel Bank Foundation might be able to help.  

financial support

You may be able to get help with essential costs from your local council, known as ‘the Household Support Fund'. Find out more on the government website.

You can also use our benefits calculator or grants calculator to see what you're entitled too.

get in touch 

We will respond to any queries after the 21st April.



To make sure you understand how we'll use your personal data we need to advise you of the below:

We'll handle any personal data we collect in line with current data protection legislation. We'll retain your details to confirm both your eligibility and that of your family members to access our services as a legitimate interest and, where you provide consent, to keep you up to date with the wide range of support available to you.

When you enquire about our services, we'll process additional personal data so we can provide you with the appropriate support. This could include the need to process special category data, for example, information about your health. Our lawful basis' for processing your data is in our full privacy statement.

Further information is available in our full privacy statement