Please note, our office and phone lines will be closed from 23rd December to 3rd January. All queries will be responded to in the new year. 

supporting your employees

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Establishing and maintaining good workplace relationships is fundamental to creating working environments that are happy and productive. Having strong and effective leaders in place can help achieve this vision, so too can proactively forming positive relationships with colleagues.

In this section, we explore what good leadership looks like, the best ways to build positive relationships at work and how to deal with workplace bullying.

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six ways to build positive relationships at work

Happy workers can lead to a happy workplace. One of the main ways to achieve workplace happiness, is by having positive relationships with all of your colleagues. Here, we share 6 easy-to-follow ways you can nurture those professional relationships.

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Workplace bullying is an issue that’s present in organisations sector-wide. It can happen to anybody, regardless of the type of work you do or company you work for. In this article, we provide practical guidance on what to do if you are being bullied.

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managing part-time employees: how to get the most from your team

When managing part-time employees, it's important to maximise their skills and make them feel connected.

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your questions answered 

Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for caba’s services for life, even if you change your career and leave accountancy 
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for caba's services 
  3. Past and present staff members of the ICAEW or caba are eligible for caba's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had five years continuous employment with either organisation 
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or caba are eligible for caba's support. We define a family member as a: 
    1. spouse, civil partner or cohabiting partner 
    2. widow, widower or surviving civil partner who has not remarried or cohabiting with a partner 
    3. divorced spouse or civil partner who has not remarried or cohabiting with a partner 
    4. child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support 
    5. any other person who is dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care 
    6. any other person on whom the eligible individual is reliant, either financially or for care 

You can find out more about our available support both in the UK and around the world on our support we offer page and by using our interactive eligibility tool

Are your services means-tested?

If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.  

*Please note none of our other services are means-tested. 

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere.

caba has supported me in the past; can I receive support from caba again?

We understand that circumstances change. If we’ve helped you in the past there’s no reason why we can’t help you again. You can contact us at any time. Please call us if you need our help.

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