Please note, our office and phone lines will be closed from 23rd December to 3rd January. All queries will be responded to in the new year. 

personal development

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Personal development – it’s something we can all benefit from. It’s something we should all ideally work at on a continuous basis too.

In this set of articles, we focus on the importance of professional mentoring and how you can improve your communication in the workplace. We also share best practice advice on being more assertive at work without coming across as being aggressive.

Two people at work talking and laughing

improve your communication skills at work

Do you want to polish up on your communication skills? Perhaps you’re strong in some areas and lacking in others? Here, we reveal the dos and don’ts of how to effectively communicate at work, regardless of your role or where you work.

Two colleagues talking and going over a project

how mentoring can benefit your career

Are you thinking about enlisting the help of a mentor? From tapping into expert advice and support and discovering your strengths and areas for development, to obtaining an objective viewpoint, mentoring has a lot to offer. We reveal all in this article.

Woman talking to colleagues calmly

how to be assertive without being aggressive

Striking the right balance between assertive, but not too assertive so that you appear aggressive, isn’t easy, but it’s not impossible. These 8 practical tips are designed to show you how to be assertive without using aggression.

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career progression: secure the development you deserve

Learn how to create an actionable career progression plan that will help you move in the right direction.

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how to build confidence at work: 10 proven strategies

Learn how to develop workplace confidence, from overcoming setbacks to speaking more confidently.

training and events

16 January 2025

communication skills - imparting information effectively

What would it be like if you could interact in a way that impresses, influences and inspires? Whether it’s in writing, video calls or in person, …
espresso series
22 January 2025

imposter syndrome, rewiring your mindset

Has that voice in your head ever told you (or someone you know) that you’re not good enough, you'll be discovered as a fraud and that your …
enhanced webinar
29 January 2025

eat well on a budget

Preparing appetising, nourishing meals without breaking the bank is an ongoing challenge for many of us. This interactive session is a …
espresso series
18 February 2025

power up your LinkedIn profile

Log on to this practical, three-hour session and put what you learn into practice as you update your profile. Discover how to optimise your …
enhanced webinar

view all training and events 

your questions answered 

Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for caba’s services for life, even if you change your career and leave accountancy 
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for caba's services 
  3. Past and present staff members of the ICAEW or caba are eligible for caba's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had five years continuous employment with either organisation 
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or caba are eligible for caba's support. We define a family member as a: 
    1. spouse, civil partner or cohabiting partner 
    2. widow, widower or surviving civil partner who has not remarried or cohabiting with a partner 
    3. divorced spouse or civil partner who has not remarried or cohabiting with a partner 
    4. child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support 
    5. any other person who is dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care 
    6. any other person on whom the eligible individual is reliant, either financially or for care 

You can find out more about our available support both in the UK and around the world on our support we offer page and by using our interactive eligibility tool

Are your services means-tested?

If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.  

*Please note none of our other services are means-tested. 

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere.

caba has supported me in the past; can I receive support from caba again?

We understand that circumstances change. If we’ve helped you in the past there’s no reason why we can’t help you again. You can contact us at any time. Please call us if you need our help.

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